Effective Date: 7 November 2025
Welcome to EasyFAQ – Product FAQ Builder. This Privacy Policy explains how we collect, use, and protect your information when you install or use our Shopify application (“the App”) on your store.
1. Information We Collect
Upon installation, the App may access specific data from your Shopify store to deliver its intended functionality, including:
- Store and theme details
- Product and collection data
- Orders and customer information (where required)
- Shop settings and public store information
Additionally, we may collect contact details such as your name, email address, and billing details for customer support and invoicing purposes.
2. How We Use the Information
- To provide, operate, and maintain the App
- To enhance performance and improve features
- To communicate with you about technical issues or updates
- To fulfill legal or regulatory requirements
3. Information Sharing
We do not sell or trade your personal data. Information may be shared only with trusted third parties assisting in App operations—under strict confidentiality—or when required by law.
4. Data Retention
We retain data for as long as necessary to maintain our service and comply with legal obligations. You may request that we delete your data at any time via the contact email below.
5. Your Rights
Depending on your region, you may have the right to:
- Access, correct, or delete your stored information
- Restrict or object to data processing
- Withdraw consent for marketing communications
6. Data Security
We use modern encryption, access control, and monitoring tools to protect your data. However, please note that no online system can be completely immune from security risks.
7. Policy Updates
We may modify this Privacy Policy from time to time to reflect technical, legal, or operational updates. Any changes will be posted on this page with the revised effective date.
8. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our App, please contact us at: